About Us
ROSES HOMECARE LTD
Roses Homecare became an independent care agency in 2007. It all started by accident when Roselyn Stewart began taking personal requests from people to administer their care. Although Roselyn was working for other agencies, services users complained when they would allocate their visits to other staff. They missed Roselyn’s personal touch and compassionate ear. Service users also commented on how Roselyn became more than a carer to them, she was more like an allay with a smiling face and plenty of jokes and banter to make them feel better. The increase in direct payments meant service users would move especially for her.
So as she began to fulfill these requests and word spread about how different she was Roselyn soon found herself in a position of having to recruit more carers to keep up with the work. Now Roselyn is focusing on training and development of carers that have that special quality she has. She is big on spotting talent and developing them to be great carers and that’s what distinguishes Roses from the rest.
Roses Homecare Ltd exists to preserve the dignity, independence and quality of life for vulnerable adults in the community. We are dedicated to delivering the highest quality of compassionate support and giving service users the chance to enjoy their independence for as long as they can.
Roses Homecare Ltd strives to eliminate barriers to independence & personal freedom. We’ll continually pursue total customer satisfaction by investing in the training & development of our care professionals. We define ourselves by the values set out in this document, and convey a philosophy of excellence in all that we do. Service users will always feel the kindness and warmth of our staff, as well as being protected by reviewing and monitoring procedures that maintains our standing as an elite in domiciliary care provision.
- Deliver a skilled homecare service that encourages a sense of independence & enhanced quality of life to all service users
- Deliver a skilled homecare service that enables people to achieve optimum state of health and well-being.
- Recognise the individual need for personal fulfillment and offer individualised programmes of meaningful activity to satisfy that need of service users and staff.
- Respect, encourage and support a service users individual right to choice and personal decision- making.
- Uphold the values of citizenship, community and human rights for all who work and visit Roses Homecare.
- Recognise the individual uniqueness of service users, staff and visitors, and treat them with dignity and respect at all times.